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adda77 FAQ – Your
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Whether it's registration, deposits, withdrawals, bonuses, betting rules, or security — find the answers to all your questions right here. Search below or browse by category.

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Account & Registration
All questions about registration, login & profile

adda77To open an account with, you will need:
  • An active Bangladeshi mobile number (01X-XXXXXXXX)
  • A valid email address
  • Your full name and date of birth
  • Minimum age: 18 years
Registration is completely free and takes just 2 minutes. Register here.

adda77To play at 18 years years of age is mandatory. Your date of birth is verified at registration, and a copy of a government-issued ID may be required for large withdrawals.

No. Each person may only create one account. Attempting to register multiple accounts with the same mobile number or email may result in all accounts being suspended and balances forfeited.

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP. Verify the OTP and set a new password. The entire process takes no more than 3 minutes.

Some details, such as your email address and mobile number, can be updated directly from your profile settings. To change your name or date of birth, however, support@adda77.coand complete identity verification.

To close your account support@adda77.coSubmit a request to close your account. Make sure to withdraw your full balance before closure. If you want to close your account due to a gaming problem, Responsible Gaming Visit the page to find the Self-Exclusion option.

KYC stands for Know Your Customer — it is an identity verification process. It is not required for routine transactions. However, for large withdrawals (৳50,000+) or flagged account activity, you may be asked to provide a copy of your National ID or passport. Completing KYC ensures your transactions go through without any issues.

Multiple incorrect password attempts may temporarily lock your account. Please wait 30 minutes, or reach out via live chat or support@adda77.coto reach us. We'll verify your identity and unlock your account.
Deposit & Withdraw
Questions about payment methods, timelines & limits

adda77The following deposit methods are available at:
  • bKash – Most popular, instant
  • Nagad – quick and easy
  • Rocket – Dutch-Bangla Bank Mobile Banking
  • Bank Transfer – for larger amounts
Deposits are credited instantly or within 10 minutes at most, regardless of the method used.

adda77The minimum deposit at ৳100. This limit applies across all mobile banking methods (bKash, Nagad, Rocket). On your first deposit, you can receive a 100% bonus of up to ৳10,000.

adda77withdrawal time:
  • bKash/Nagad/Rocket: 3–5 minutes
  • Bank Transfer: 2–24 hours (depending on bank business days)
Withdrawals are processed 24/7. Mobile banking withdrawals are instant — even on weekends and public holidays.

Minimum withdrawal: ৳300
Maximum daily withdrawal: ৳5,00,000
KYC verification may be required for large withdrawals. If you run into any withdrawal issues, please contact support.

First, wait 15–20 minutes. If the issue persists, grab the transaction ID or a screenshot from your mobile banking app and support@adda77.coand we'll resolve it promptly.

If a withdrawal is cancelled, the funds will be automatically returned to your adda77 balance. If it remains stuck, contact us via live chat or email. Please also verify that your withdrawal account number is correct.

adda77 There are no charges on deposits. Withdrawals are also generally free. However, your mobile banking provider may apply a small transaction fee — that is their own policy.

For your security, withdrawals are sent to your registered mobile number by default. To withdraw to a different number, add and verify it in your profile first. Our support team is happy to help.

Maximum single deposit limit: ৳1,00,000 (Mobile Banking). For larger deposits, use Bank Transfer. In line with our Responsible Gaming policy, you can set your own deposit limits at any time.
Bonuses & Promotions
Questions about welcome bonuses, cashback, and offers

Register After registering, your first deposit will automatically trigger 100% Welcome Bonus up to a maximum of ৳10,000. No code required. The bonus is credited to your account instantly upon deposit.

Yes. To withdraw your bonus, Wagering Requirements must be met. Typically, the bonus amount must be wagered 10–20 times. For full terms and conditions Bonus page Bonus balance and cash balance are displayed separately on your dashboard.

Refer a friend and once they sign up and make their first deposit, you'll receive a referral bonus. You'll find your unique referral code in your profile. Share it and watch the bonuses roll in.

Place a set amount in bets each day and earn a portion of your losses back as cashback. The cashback amount depends on your VIP level. Learn more Promotions page See.

Most bonuses are valid for 7–30 days. If the wagering requirements are not met before the expiry date, the bonus will be forfeited. The validity period for each bonus is listed on the bonus page.

Enter your code in the "Promo Code" box during deposit. You can also enter a referral code at the time of registration. For all current offers and codes, Promotions page you will receive.

adda77Playing more on increases your VIP level. Higher levels unlock greater cashback, higher withdrawal limits, a dedicated account manager, and exclusive offers. For more details Promotions page See.

Reasons for bonus cancellation:
  • Creating multiple accounts
  • Expiry
  • Attempting to withdraw without meeting the wagering requirements
  • Suspected bonus abuse
For any bonus-related issues, please contact our support team.
Betting & Games
Questions about Sports Betting, casino & lottery

adda77offers betting on 30+ sports, including:
  • Cricket (IPL, World Cup, Bangladesh Cricket)
  • Football (Premier League, Champions League)
  • Tennis, Badminton, Kabaddi
  • Virtual Sports
Details On the Sports Betting page See.

Live Casino features: Live Blackjack, Live Roulette, Live Baccarat, Live Poker, Andar Bahar, Teen Patti, and much more. All games are streamed in HD with real dealers.

Bet limits vary by game. Typical limits are:
  • Sports Betting: minimum ৳10
  • Live Casino: minimum ৳50
  • Slots: minimum ৳1
  • Lottery: minimum ৳20

On the lottery page Go to the page, choose your preferred lottery, and purchase a ticket. Draws are held daily at set times. Any winnings are automatically credited to your balance.

adda77odds are displayed in decimal format. For example, a ৳100 bet at odds of 2.50 returns a total of ৳250 (including your original ৳100 stake) if you win. Detailed guide in Bangla Bets page you will receive.

Once a bet is confirmed, it generally cannot be cancelled. However, if an event is cancelled or postponed, your stake will be automatically refunded. You can also use the Cash Out feature to settle a bet before the event begins.

No, all games can be played directly from your mobile browser. However, adda77 App Download the app for a better experience — faster loading, push notifications, and exclusive offers.

Winnings are automatically credited to your balance as soon as the match or event ends. Live Casino and slots credit instantly. For lottery, winnings are added right after the draw.

The most popular options right now are live cricket betting, live baccarat, slot games, and daily lottery. Popular Games page Browse the full list of top games.
Security & Privacy
Questions about account security & data privacy

adda77 256-bit SSL/TLS encryption is used, keeping all transactions fully secure. Internationally licensed with a 24/7 fraud monitoring system in place.

No. adda77 never sells your personal information or shares it with third parties without your consent. See our in the Privacy Policy read more.

Go to Profile Settings → Security → enable "Two-Factor Authentication". You'll receive an OTP on your mobile with every login — the most effective way to secure your account.

Instantly support@adda77.coor reach us via live chat. We will lock the account immediately and launch an investigation. If you still know the password, change it right away.

adda77No staff member from will ever ask for your password or OTP. Beware of fake websites and messages. Only use adda77.co Use the official domain. If you encounter any fraudulent activity, report it to support@adda77.co.

Yes, cookies are used to ensure the site functions properly. They store login information and help improve your experience. See our in the Privacy Policy for full details on our cookie policy.
Responsible Gaming
Questions about healthy gaming habits and setting limits

Log in → Profile → Responsible Gaming → Deposit Limit. Set a daily, weekly, or monthly limit. Reducing your limit takes effect immediately; increasing it requires a 72-hour waiting period.

With Self-Exclusion, you can lock your own account for anywhere from 6 months up to 5 years. Responsible Gaming page or contact support to reactivate it. The exclusion period cannot be cancelled before it expires.

Please reach out to our Responsible Gaming team right away: support@adda77.co. Enable self-exclusion and take a cooling-off period. Detailed guide Responsible Gaming page you will receive.

Take a temporary break from gaming, anywhere from 7 days to 6 weeks. Deposits are disabled during this period, and your account reactivates automatically once it ends. A great option for self-care.

Instantly support@adda77.coPlease notify us immediately. We will suspend the account at once and return any funds. adda77 is strictly committed to protecting minors.

More Help

If you still need help, here's how to reach us

Live Chat Support
24/7 Bengali-speaking support team. Start a chat from anywhere on the website or app — average response time is 5 minutes.
Email Support
For complex issues or document submissions, email us at support@adda77.co. You'll receive a detailed response within 24 hours.
Responsible Gaming
Whether it's gaming limits, self-exclusion, or problem gambling concerns, our team is ready to help — with care and without judgment.
Terms & Conditions
For more details on betting rules, bonus terms, or transaction policies, please visit our Terms & Conditions read more.
New Member Guide
Don't have an account yet? Register and claim your 100% Welcome Bonus. Find the complete guide from registration to your first bet.
Download the App
Get faster support, exclusive offers, and a smoother gaming experience on the adda77 mobile app. App Page See.

Still have questions?

Chat with us directly

If you can't find your answer in the FAQ, speak directly with our Bangla support team. We're here to help — quickly and courteously.

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